Complex Training Academy - security training - Melbourne

1800 441 677
Complex Training Academy - Level 2 541 King Street West Melbourne. 3003 Victoria. Australia

Responsible Service Courses

RSG (SITHGAM006A Provide Responsible Gambling Services)

By completing this course you wil be qualified to work in the gaming industry, whether in hotels, racing venus, or casinos.

RSA (SITHFAB009A) Provide Responsible Service of Alcohol)

By completing this course you will be qualified in the service and handling of alcohol for the gaming and hospitality industry.  You can work in any premises where alcohol is sold or served, from hotels to restaurants and cafes.

SITHFAB009A Provide Responsible Service of Alcohol

This qualification reflects the role of individuals who require the performance outcomes, skills and knowledge required to responsibly sell or serve alcohol and to satisfy the requirements for the responsible sale and service of alcohol (RSA). Knowledge taught applies to any workplace situation where alcohol is served and sold, including all types of hospitality venues, retail liquor outlets and tourism venues such as wineries, breweries and distilleries.

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SITHGAM006A Provide Responsible Gambling Services

This unit describes the performance outcomes, skills and knowledge required to provide responsible gambling services, and information to customers who require assistance with their problem gambling. The responsible provision of gambling services is an essential underpinning skill for any level of hospitality personnel involved in the sale and service of gambling activities in licensed premises, including the gaming staff, licencee, gaming supervisors and gaming managers when involved in operational gambling activities.

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